Any Owner may submit a completed Compliance Report of Violation to the Community Standards Office. You will find that form (purple) in the office or by clicking on the link provided.
- Address of non-compliant issue.
- Date the non-compliant issue occurred or was observed.
- Date of submission.
- Description of non-compliant issue.
We do not accept anonymous complaints. We require:
- First and last name.
- Phone number of person reporting the issue.
A Standards' compliance inspector will verify the complaint. When a violation is confirmed, the Standards Office will mail a letter to the Owner requesting compliance within the allotted time.
The Owner has the right to request the name of the person who reported the violation and the date the violation was observed. To request the name, the Owner must mail a written request via certified mail to the Standards Office within ten (10) business days after the date of our letter.
If correction is not made within the allotted time, a fine may be imposed. Fines may be enforced in the same manner as unpaid assessments pursuant to the Association's assessment collection policy, including assessing a 10% late fee, suspending Membership privileges and/or seeing a personal judgment against the Owner.
An Owner who has extenuating circumstances may request additional time to make corrections or may request a hearing, in writing, before a fine is imposed.
Reporting parties are not automatically notified of the outcome. Our energies will be directed at bringing the homeowner into compliance.
Completed forms may be returned:
- To the Standards Office (Palm Center)
- By email attachment to firstname.lastname@example.org.