Sign up to grandinfo.com

Useful Links:

eNotification Sign Up Page - This link will take you directly to the eNotifications (previously known as eBlasts) sign up page. Instructions on how to navigate to this website without this link can be found in the FAQs down below.

Frequently Asked Questions (FAQs):

Can I use my account from the former grandinfo.com?

You will have to create a new account on this website, but you are welcome to use the same email and password (if it meets the password qualifications in the registration form) that you used for the old website.

How do I sign up? (PDF) (Word)

Open the PDF or Word Document above to view step-by-step directions on how to register your account for grandinfo.com. These documents explain each piece of information you need to provide in order to register.

  • First Name: Your given name (this may differ from your CAM Card. It is the name on your property title). For example: If your name is Robert but you go by Bob or Rob, type Robert. 
  • Last Name: Your full last name that is on your property title. 
  • House Number: ONLY the first 5 digits of your address. Not your full address. For example, if your address is 19726 N Remington Drive, you will only type 19726.
  • CAM Number: the household's PRIMARY CAM Number. If you are a homeowner or a renter, you will type in the CAM Number that ends in -000. 

Colonnade and La Solana residents will use the CAM Number that begins with the examples listed below. The Colonnade and La Solana CAM Numbers will not end in -000, but you will include the dash (-) and the three numbers after the dash in the form.

  • Colonnade/La Solana:
    • 0090-###
    • 0060-###
    • 0050-###
    • 0040-###
  • Email: type in your preferred email address. You may use the same email you used on the old website. If you are sharing an email with your spouse and your spouse would like to create an account, they must use a separate email.
  • Password: must be a minimum of 8 characters including at least one uppercase, at least one lowercase, and at least one digit.

Where is the signup page?

Resident Login Snippet

Click Resident Login in the top right corner of the screen.

 

Sign Up Snippet Click Sign up which is below "New User? Sign Up Today..." and is on the right side of the screen.

 

 

 

What should the website signup form look like when I fill it out?

The form should resemble this example image:

formexample

What are eNotifications?

eNotifications, formerly known as eBlasts, are emailed notifications that residents can sign up for to receive information and updates on the Grand Election Team, Grand Fitness, Grand Golf, Long Range Planning, Sun City Grand Activities and Events, and Sun City Grand Community News.

Residents can either sign up to receive notifications on individual categories or they  can choose to receive emails from ALL of these categories.

How do I sign up for eNotifications (eBlasts)? (PDF) (Word)

Click on the PDF or Word Document above to view step-by-step directions on how to sign up for eNotifications.

Am I still signed up for eNotifications (eBlasts)?

Yes! If you were previously signed up to receive eNotifications (eBlasts), your information has been transferred over to this server and you will continue to receive eNotifications for your selected categories. If you have not previously received eBlasts, and you wish to receive these emails, you will have to sign up to obtain emails.

How do I find Meeting Agendas and Minutes?

On the homepage of grandinfo.com, hover over the "Association" link on the main navigation menu and click the Board Committee that you would like to find Meeting Agendas and Minutes for, or you can click the "Board Committees" link. The Meeting Agendas and Minutes documents will be found under each available category.

You may also use the search bar if you are looking for a certain document.

How can I ask questions or submit a work order?

In order to ask questions or submit a work order, click on the "Contact Us" button on the homepage of grandinfo.com. you may also select the "Service Request" button in the black navigation bar at the top left-hand corner of the page.  

What is the Contact Us & Submit a Work Order page for?

The Contact Us portion of the website allows residents to easily ask a question or provide a comment to Community Association Management (CAM) or the Board of directors by selecting the specified Contact Us category in the Service Request form.

The Work Order section is where residents can submit a Landscape, Maintenance, Maintained Homes or Golf work order by selecting the specified work order category in the Service Request form.

How to use the Contact Us & Service Request Features? (PDF) (Word)

View the PDF or Word Document above to see step-by-step directions on how to utilize the "Contact Us & Submit a Work Order" feature on grandinfo.com. These documents explain the process of submitting requests and questions.

Work Orders AND Contact Us use the same service request form.

Where is the "Home" button?

We no longer have this button. In order to return to the homepage of the website, click the "Sun City Grand" logo in the top left-hand corner of the browser. You may also click the back button on the browser if that is an easier option.

How do I reset my password?

To reset your password, click the "Resident Login" button in the top right-hand corner of the page. This will take you to the Sign In/Register page. On this page, click the "forgot your password?" hyperlink. This will take you to a page that requests for you to enter your email. Type in the email you used to register for the website and click submit and you will receive an email to reset your password.